Privacy Policy

Learn how we collect, use, and protect your personal information.

Effective Date: June 29, 2025

1. Overview

At CWASH, we are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, mobile app, and services.

2. Information We Collect

  • Account Information: Your name, email, password, and contact details when you sign up.
  • Billing Information: Credit card or payment details processed securely via Stripe.
  • Location Data: With your permission, we collect location information to enable check-ins at participating car wash locations.
  • Usage Data: Information about how you use our app and website, including check-in history and plan activity.

3. How We Use Your Information

  • To provide and manage your CWASH membership and services.
  • To personalize your experience and send relevant updates.
  • To process payments and manage billing securely.
  • To improve the performance, usability, and content of our platform.
  • To communicate important service updates or promotional offers.

4. Sharing Your Information

We do not sell your personal information. We may share information only with:

  • Trusted third-party services such as Stripe for payment processing.
  • Location partners (car wash locations) only for check-in validation purposes.
  • Regulatory or legal authorities if required by law or to protect rights.

5. Data Security

Your information is stored securely using industry-standard encryption and access controls. All payments are processed through PCI-compliant third-party providers. We actively monitor and update our systems to prevent unauthorized access.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at support@cwash.ca.

Questions about your privacy?

Our team is happy to clarify any aspect of our privacy practices.